Dear jack,
plse be informed that the final consignee of this container-karl. H.Boddin chemiehandel Gmbh,in Hamburg(Mr.frank Wilhelm)will plan a claim against Maxtop shanghai since"the bags are dirty and some are broken".
Understand your liability since the good have been shipped under your MAXTOP house bill of lading.
the real carrier was china shipping.
Asap you receive a claim/mail from the importer in Germany,Plse explain to him what steps he eventually can take to get paid for his lost/damaged cargo.
Would you mind to copy seatrans with your reply?
Thank you very much for doing so,so we can follow up if customer wants assistance.