英语翻译
You are Wang Peng,the sales manager of Changtian Office Supplies Company,You have got a letter complaining from a customer John Smith about an order for office furniture.You have to write a 100-120 word reply using the letter below.
“I am writing to complain about your handling of Order No.123 for 20 office desks and to say how disappointed we are with how this order has been dealt with.When we place our order with you in April,we were assured that the desks would be sent to us within four weeks.In fact,it has actually taken nearly two months to deliver the goods.In addition,two of the desks are badly damaged and will need replacing.Also,we were told that as were established customers,you would give us a special discount of 10 percent off your catalogue prices.I note from your invoice that this discount hasn’t been given.”
并且回复此信