原来有语境,刚刚问了下外教,i am sorry to trouble you,是指想要对方帮忙的意思,相当于 can you do me a favour.what seems to be the problem,是一种老式回答方式,等于what's the problem or what's on your mind.就是回复对方有什么事么,怎么了,出为什么问题了.