A:Excuse me,(1)could you help me please?
B:Sure.What's the matter?
A:(2)There is something wrong with my computer.
B:OK.Let me see .Oh,the printer isn' connected to the computer.
A:Can you help me connect it to the computer,please?
B:(3)Ok it's easy.This is the information line,and this is the power line(电源线）.
A:Oh,the computer says there is a new hardware(硬件）.
B:Do you have a CD of drivers?
A:Yes.(4)It's here.
B:OK,the printer can work now.
A:(5)Thank you very much.
B:Not at all.