B：excuse me? May I help you?
G：yes. Here are some problems need to be solved.
B：oh, may I know what kind of problems need to be solved?
G：it's too noisy down there on the street. Is there any possiblity that you do something to make it quieter?Because it really bothers me.
B：We are very sorry about this. We are handling it as soon as possible. A little patience may do you good, Sir (Mam).
G：And also I don't feel comfortable when lie in the bed, there must be something wrong with it,Could you shift it for me?
B：Please don't worry about it. We will check it for you first and then if necessary we wll serve you a new bed. Is that ok?
G：Sure.Well, one more thing, is there something wrong with the heater? there is no hot water in the bathroom.
B：We are very sorry. It may not work. We are sending the repairman to fix it at once. Is there anything else we can do for you?
G：So far those are all the things. Hopefully you will solve all of these problmes right away.
B：Surely we will. See you later.