The aim of a hotel is to caerte a home away fome for all the travling guests who need rest food.
and drink .the Front Office of a hotel is not only its"shop window"but also its"nerve center".The Front Office staff's dfficiency and personality are of great importance to the realization of the hotel's aim.it is within thiis depaortment that the guest's vacation or businss,and indeed,the hotel's operation itself are made or ryined.
The Front Office staff seem to"do it all"----receive reser--vation,register guests,assing rooms,distrbute baggage,store guests' valuables,provide information,deliver malis and messages,exchange forvide currencies,check room occupancies,check gues out and so on