英语翻译
Job duties:
-identify potential high value customers with large deposits,evaluate customer's need & cross-sell other product,such as Home loan (HML) & Capital Protected Investment (CPI).
-To support Personal Relationship Manager (PRM) in delivering high standard of professional service to ensure customer satisfaction.Establish good relationship with existing and walk-in customers.
-To maintain service enhancement by assisting PRM in cultivating the Sales &Service culture,in ensuring the professional environment of the bank hall and handling difficult situations to customers' satisfaction.
-To support PRM in implementing Sales &Service plan for the department.Ensures the targets set under Sales &Service programmes are met.
-To contribute to staff training and development