帮忙看一封英文信
We keep coming back on the same point.
Debomat did not make the mistake,Debomat is willing to help and will sell you 2 rolls and invoice for one.I think this is a very nice token of goodwill from their side,they could have just walked away,but we are not doing that because that's not how we do business.Mistakes happen in life and business and as long as they are getting resolved to our mutual satisfaction all is good.
The deal we offer is in all aspects very fair for both parties.
Please accept our proposal so we can close this off and move on.